• Rate: $10 = 1 point.
• Eligible purchases: Walk-in (POS) and online orders.
• Start balance: Every new account or existing customer starts with 1 point.
• Timing: Points posted immediately after making payment successfully. In case, refunds, cancellations or fraud, the reverse points may take up to 7 business days.
• Silver: 150 points → 5% discounts.
- Voucher 5$
• Gold: 300 points → 10% discounts.
- Voucher 5$
- Free delivery for first 5 purchases
- Handgift within 3 purchases
- Birthday Gift (Kid)
• Premium: 800 points → 15% discounts.
- Voucher 10$
- Free delivery for first 10 purchases
- Handgift each purchase
- Birthday Gift
- Surprise Gift
• Tier discounts apply automatically at checkout when thresholds are reached.
• Customers with prior membership retain their existing discount automatically without earning points.
• Points are non-transferable and not redeemable for cash.
• Discounts and redemptions apply only to eligible items and may not combine with other offers unless stated.
• Business may set minimums, excluded items, redemption limits, or promotional bonus rules.
• Non-member points must be claimed by registering within the timeframe published in-app.
• Report missing or incorrect points within 30 days of the transaction.
• Points and tier status expire:
- All saving points will be expired in 1 year of unactive account.
- After coming back from unactive 1 year, the saving point begins from 1 point
- In case your saving points is about to be expired at the end of the year, to keep it saving by every making 1 transaction could extend 3 months of the expiration.
• Fraud or abuse results in point reversal, account suspension or cancellation.
• Program rules, rates, tiers and benefits may change; continued participation indicates acceptance of updates.
• Support available via the app, website and POS for questions or disputes.
• Contact us with the nearest Toys & Me Store or
Phone number: +855 23 888 118/015 226 796 Email: info@toysnme.com.kh